Admin fees : Tenancy Information – Castle Estates (Nottingham) Ltd At Castle Estates, we believe in full transparency and fair treatment for all our tenants. As part of our compliance with the Tenant Fees Act 2019, we only charge permitted payments as outlined by legislation. Below you’ll find a summary of these, as well as details of our professional protections. Permitted Payments In addition to rent, you may be required to make the following permitted payments during a tenancy: Holding Deposit A payment to reserve a property: equivalent to one week’s rent. This will be withheld if any applicant (including guarantors) withdraws, fails a Right to Rent check, provides false or misleading information, or does not sign the agreement within the agreed timeframe (usually 15 calendar days). Security Deposit Held as protection against damage or breach of the tenancy: Up to 5 weeks’ rent for annual rent under £50,000 Up to 6 weeks’ rent for annual rent above £50,000 Unpaid Rent Interest may be charged at 3% above the Bank of England Base Rate, from the rent due date, after 14 days of non-payment. Lost Key(s) or Security Device(s) Tenants are liable for the reasonable actual cost of replacement. If additional work is required (e.g., lock change), costs including time and labour (capped at £15 per hour including VAT) may apply. Changes to the Tenancy (at tenant’s request) For example, a change of sharer or amendment to the agreement: £50 inc VAT, or the reasonable cost if higher. Early Termination (at tenant’s request) If you wish to end the tenancy early, you may be liable for: Rent up to the start date of a replacement tenancy The landlord’s reasonable re-letting costs (not to exceed the rent outstanding) Utilities & Other Charges You will also be responsible for: Utilities: gas, electricity, water, sewerage Communications: telephone, internet, cable/satellite TV TV licence Council Tax Tenant Protection Castle Estates (Nottingham) Ltd is proud to be part of the following professional schemes: Client Money Protection: We are members of the SafeAgent Client Money Protection Scheme, ensuring your funds are always secure. Membership No: 1347470 Property Redress Scheme (PRS): We are members of The Property Redress Scheme, providing free and impartial resolution if needed. Membership No: PRS012215 Tenancy Deposit Protection: All deposits are registered with the DPS (Deposit Protection Scheme) in line with legal requirements. Membership No: 1347470 Questions? If you have any questions about our fees or tenant services, please speak with a member of our team. We’re here to help every step of the way.